Website Terms of Use

Last updated: June 2026

These Website Terms of Use explain how this website may be used and how enquiries made through this website are handled.

These terms apply to use of the Digiweave website only. They are not the full terms and conditions for Digiweave’s paid web design, website management, hosting, ecommerce, support, maintenance, or related services. Any paid service will be subject to a separate written agreement agreed with the client.

1. About Digiweave

This website is operated by Digiweave.

You can contact Digiweave using the contact form on this website or by telephone on 01684 252202.

For formal business or legal correspondence, please use the following details:

Email:
Phone: 01684 252202

2. Purpose of this website

This website provides general information about Digiweave and the services Digiweave may offer, including managed web design, website hosting, website maintenance, website support, ecommerce website setup, domain-related support, SSL setup, on-page SEO foundations, and related website services.

This website is an enquiry and information website only. It does not take payments, process orders, reserve services, create client accounts, or allow visitors to enter into a service contract directly through the website.

3. No contract formed by website use or enquiry

Using this website, reading information on this website, submitting a contact form, or calling Digiweave does not create a client relationship, service agreement, obligation to buy, obligation to supply services, or binding contract.

A contract for Digiweave services is only formed when the relevant service, scope, price, payment terms, minimum term, and other commercial details have been agreed in writing and accepted by the client.

Where Digiweave provides a separate written agreement, proposal, order form, statement of work, quotation, or other written service terms, those separate written terms will apply to the relevant services. If there is any conflict between these Website Terms of Use and a separate written service agreement, the separate written service agreement will take priority for the services it covers.

4. Website information, pricing, and service descriptions

Digiweave aims to keep the information on this website accurate, clear, and up to date. However, all content on this website is provided for general information only.

Any prices, plan descriptions, features, timelines, examples, comparisons, frequently asked questions, or service descriptions shown on this website are indicative of Digiweave’s usual approach for standard projects. They do not guarantee that every project, feature, integration, design requirement, ecommerce requirement, technical requirement, third-party service, or support request will be included within a standard monthly price.

Final pricing, project scope, service inclusions, exclusions, payment arrangements, and any minimum term will be confirmed before a service agreement is entered into.

Digiweave may decline an enquiry, decline a project, recommend a different service structure, or provide a bespoke quotation where a request falls outside the scope of a standard service plan. This may include, for example, unusually large websites, unusually complex functionality, extensive custom development, large ecommerce catalogues, specialist integrations, paid third-party tools, paid plugins, premium software, unusual hosting requirements, or unusually time-intensive design or content requirements.

Where a standard subscription plan applies, Digiweave may offer a website with no upfront build fee, subject to the agreed written terms. Where a project does not fit a standard subscription structure, Digiweave may offer a bespoke quotation, an upfront project fee, a different subscription structure, or another arrangement agreed in writing.

Digiweave may update, amend, withdraw, or replace information on this website at any time. Changes to information on this website do not automatically change the terms of any existing client agreement unless that agreement allows for such changes or the client agrees to them.

5. Use of the website

You may use this website only for lawful purposes.

You must not use this website:

  • in any way that breaches applicable law or regulation;
  • to send spam, nuisance messages, abusive messages, malicious content, or misleading enquiries;
  • to impersonate another person or misrepresent your identity;
  • to interfere with the operation, security, performance, or availability of the website;
  • to attempt unauthorised access to the website, server, forms, code, systems, or connected services;
  • to introduce malware, viruses, scripts, bots, crawlers, scrapers, automated requests, or other harmful or disruptive technology;
  • to probe, scan, test, bypass, or compromise security measures;
  • to harvest data from the website without permission;
  • to copy, reproduce, republish, exploit, or commercially use website content without permission.

Digiweave may block, filter, ignore, delete, or report any enquiry, submission, traffic, or activity that appears abusive, unlawful, malicious, spam-related, automated, misleading, or otherwise inappropriate.

6. Contact form use

The contact form is provided so that prospective clients and other visitors can contact Digiweave about genuine enquiries.

When using the contact form, you must provide accurate information and must not submit anything unlawful, abusive, defamatory, threatening, malicious, misleading, discriminatory, obscene, spam-related, or infringing of another person’s rights.

You should not submit confidential, sensitive, special-category, financial, medical, legally privileged, or security-critical information through the general contact form.

Information submitted through the contact form may be used to respond to your enquiry, assess whether Digiweave can assist, discuss your requirements, prepare or discuss a possible proposal, and manage pre-contract communications. Personal data submitted through the website is handled in accordance with Digiweave’s Privacy Policy.

7. Website content and intellectual property

Unless stated otherwise, all content on this website belongs to Digiweave or is used by Digiweave under licence. This includes text, page layouts, design elements, graphics, icons, branding, structure, code, images, examples, service descriptions, frequently asked questions, and other website materials.

You may view the website and print or save reasonable extracts for your own personal or internal business reference. You must not copy, reproduce, adapt, distribute, sell, licence, publish, scrape, extract, repurpose, or commercially exploit any website content without Digiweave’s written permission.

Nothing in these Website Terms of Use transfers any intellectual property rights to you.

8. Third-party links, tools, and services

This website may refer to, use, or link to third-party websites, platforms, tools, analytics services, hosting providers, security providers, video platforms, software providers, payment processors, ecommerce tools, domain registrars, plugin providers, or other third-party services.

Third-party websites and services are not controlled by Digiweave. Digiweave is not responsible for their content, availability, security, accuracy, pricing, policies, terms, performance, or any loss or damage arising from your use of them.

Any use of third-party websites or services is subject to the relevant third party’s own terms and policies.

9. Articles, guides, and informational content

Digiweave may publish articles, guides, tutorials, commentary, examples, or other informational content from time to time.

Such content is provided for general information only. It is not professional legal, financial, technical, security, tax, accounting, or business advice. You are responsible for assessing whether any information is suitable for your own circumstances before relying on it.

To the fullest extent permitted by law, Digiweave is not responsible for any loss, damage, disruption, data loss, security issue, system issue, or other problem arising from your use of, reliance on, or implementation of general informational content published on this website.

10. Privacy and cookies

Use of this website may involve the processing of personal data and the use of cookies or similar technologies.

Please read Digiweave’s Privacy Policy for information about how personal data is collected, used, stored, and protected.

Please read Digiweave’s Cookie Policy for information about cookies and similar technologies used on this website.

These Website Terms of Use do not replace the Privacy Policy or Cookie Policy.

11. Website availability and security

Digiweave takes reasonable steps to keep this website functioning properly, but does not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from bugs, vulnerabilities, malware, or other harmful components.

Digiweave may suspend, restrict, withdraw, alter, or replace all or part of the website at any time.

You are responsible for using appropriate security measures when accessing websites, including secure devices, updated software, antivirus protection where appropriate, and secure internet connections.

12. Limitation of liability for website use

Nothing in these Website Terms of Use limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any legal rights that cannot be excluded.

These Website Terms of Use apply only to use of this website. Liability relating to paid Digiweave services will be governed by the separate written agreement for those services.

To the fullest extent permitted by law, Digiweave will not be liable for any loss or damage arising from:

  • use of, or inability to use, this website;
  • reliance on general information published on this website;
  • errors, omissions, outdated information, or inaccuracies in website content;
  • unauthorised access to, interference with, or misuse of the website by third parties;
  • temporary website unavailability;
  • third-party websites, tools, platforms, or services linked to or used by this website;
  • any action you take based on general articles, guides, examples, or informational content published on this website.

Digiweave does not exclude or limit any liability that cannot lawfully be excluded or limited.

13. International use

This website may be accessed by visitors outside the United Kingdom.

Digiweave makes no representation that the website, its content, or any services described on the website are appropriate, available, lawful, or suitable for use in every country or jurisdiction.

If you access this website from outside the United Kingdom, you are responsible for complying with any laws that apply to you in your location.

14. Changes to these Website Terms of Use

Digiweave may update these Website Terms of Use from time to time. The latest version will be published on this page with an updated “last updated” date.

By continuing to use this website after updated terms are published, you accept the updated Website Terms of Use.

Changes to these Website Terms of Use do not automatically change the terms of any existing separate written service agreement unless that agreement allows for such changes or the client agrees to them.

15. Governing law

These Website Terms of Use are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction over disputes relating to these Website Terms of Use, subject to any legal rights that cannot be excluded or restricted.

16. Contact

Questions about these Website Terms of Use can be sent through the contact form on this website or raised by calling Digiweave on 01684 252202.

For formal business or legal correspondence, use:

Email:
Phone: 01684 252202
Contact form: https://digiweave.co.uk/contact/