Last updated: 28 June 2026
Who we are
Digiweave is a UK-based web design service. Our website address is digiweave.co.uk. When we refer to “we”, “us”, or “our” in this policy, we mean Digiweave.
What personal data we collect and why
Contact forms and enquiries
When you submit a contact form, email us, call us, or otherwise make an enquiry, we collect the information you provide. This may include your name, email address, phone number, business details, website details, and the content of your message. We use this information to respond to your enquiry, discuss our services, provide quotes, manage client relationships, and keep appropriate business records.
Website analytics
With your consent, we may use Google Analytics through Google Site Kit to understand how visitors use the website. Analytics information helps us improve pages, content, performance, and usability. Analytics cookies are not loaded until analytics consent is granted through the cookie banner or Cookie Settings panel.
Cookies and consent choices
We use essential cookies to keep the website working, remember your cookie choices, support security, and help serve the correct cached page variation. Optional analytics cookies are used only after consent. We do not currently use advertising, remarketing, or Meta Pixel cookies by default. For details of the cookies we account for, including the separate list for logged-in administrators and login pages, please see our Cookie Policy.
Technical and security information
Our website, hosting, security, caching, backup, and email systems may process limited technical information such as IP addresses, browser details, request logs, security events, and delivery logs. We use this information to operate the website, protect it from abuse, diagnose issues, maintain backups, and deliver messages reliably.
How long we retain your data
Contact form submissions and enquiry records are kept for as long as needed to respond to the enquiry, manage any resulting business relationship, and keep reasonable business records. Security and technical logs are kept for a limited period appropriate to troubleshooting, security, and operational needs. You can request deletion of your personal data at any time, subject to any legal or legitimate business need to retain it.
Who we share your data with
We do not sell, trade, or share your personal information with third parties for their own marketing purposes. We may share limited information with service providers who help us operate the website and run the business, such as hosting, security, caching, backup, email delivery, analytics, and professional support providers. Where relevant, these providers process information under their own terms and privacy commitments.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability where applicable
- Withdraw cookie consent at any time using the Cookie Settings link in the website footer
To exercise any of these rights, please contact us using the contact information at the bottom of this page.
How we protect your data
We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include security hardening, access controls, backups, monitoring, and routine maintenance.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this privacy policy or our data practices, please contact us using our contact form or call us directly on 01684 252202. You can also email