Frequently Asked Questions

You pay a simple monthly fee that covers absolutely everything: the custom design and build of your website, premium hosting, behind-the-scenes maintenance, security, and ongoing support. There is no large upfront project fee. Both plans start with a simple 12-month agreement to cover the build, after which your subscription continues on a rolling, cancel-anytime monthly basis.

That is right. The website build is included as part of the subscription service. We invest the time to build your site from scratch, meaning you will not be asked to hand over thousands of pounds before your website even goes live.

The Digiweave Website plan is for standard service businesses. It covers your service pages, about pages, contact forms, portfolios, and posts. The Digiweave Store plan includes all of that, plus a fully managed ecommerce setup so you can sell products directly, complete with a basket, secure checkout, and payment processing.

Absolutely. We build your website with a clean, easy-to-use editor so you can manage routine updates yourself. If you can write a post on Facebook or Instagram, you can easily add your own posts or new project photos to your new website. And of course, we are always here to support you if you get stuck.

SEO stands for Search Engine Optimisation. “On-page” refers to the work done directly on your website to help it rank on places like Google, whereas “off-page” SEO involves things happening elsewhere on the internet, like other sites linking back to you. For your website, we make sure the fundamental on-page foundations are set perfectly from day one. To give just a few examples, this includes ensuring fast load times, writing clean code without bugs, and setting up optimised title tags and keywords. We also provide the facility for you to easily add your own posts and updates, which is a great way to grow your traffic naturally over time.

It covers everything required to keep your website running perfectly, both behind the scenes and on the front end. We handle all the technical maintenance, security, and reliable hosting so you never have to worry about software updates or downtime. Alongside that, we also cover routine content tweaks. Need to change your opening hours, swap out a team photo, or update a service description? Just drop us a message and we will take care of it.

Your subscription simply continues on a rolling monthly basis, and you continue to receive the full managed service: hosting, maintenance, security, and support. If you ever need to move on, you can cancel anytime with appropriate notice.

Yes! While we work with a lot of UK clients, we are happy to work with businesses anywhere in the world. If you love our approach and want to work together, just get in touch. We can have a chat, see what you are looking for, and figure out how to make it work.

Yes. Every site we build is tailored to your business. We design a polished, modern layout that fits your specific brand. If you already have a particular design you like, or a look you want to emulate, just let us know. Show us some examples, and we will recreate that style for your new site.

We view this as a partnership. If you need an extra feature like a simple booking system and it is feasible for us to build it within your normal monthly rate, we will just include it for you. If you need something highly complex or totally bespoke, we can chat it over and come to an agreement that works for both of us. Nothing is off the table, just let us know what you need.

Yes! We cover the setup and the ongoing renewal cost for standard domains (like .co.uk or .com) as part of your subscription. No hidden renewal fees or separate tech accounts for you to juggle.

That is completely fine. We can either transfer it over to our management so we can handle the renewals for you, or we can simply point your existing domain to your new Digiweave website. We handle all the technical bits to make the connection seamless.

We work quickly. If your project is relatively straightforward and you are able to get back to us promptly with feedback and information, we can have your brand new website fully built and live in just one week. We do not believe in making you wait months for a website to launch.

It depends on what you need! For many clients, we can create the general website copy and include it in your standard monthly price to save you the hassle. If you are looking for highly optimised, measurement-driven sales copy designed for aggressive marketing campaigns, that takes quite a bit more time and would be priced separately. We will discuss exactly what you need during our first chat.

Not a problem at all. If you already have a site that you are happy with, we can simply transfer it over to our system and look after it for you, perhaps adding a few technical improvements along the way. Alternatively, if your site is looking a bit tired and it is time for a fresh look, we can completely redesign and rebuild it. We handle all the technical details to make the transition seamless.

Absolutely. You own 100% of the content posted on your website. Your text, your images, your branding, and any articles or posts you publish belong entirely to you. We simply provide the managed service and technical framework to bring it all to life online.

Yes, we can certainly help you get a professional business email set up (like info@yourbusiness.co.uk) using reliable providers. For straightforward, simple setups, we can often just include this as part of getting your new website online. If you have a larger team or more complex IT requirements, we can discuss the best approach during our initial chat to make sure everything is handled perfectly.